Terms & Conditions

Raider Express Store REWARDS PROGRAM TERMS AND CONDITIONS

Effective Date: November 11, 2017.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE Raider Express Store REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE AS DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR PARTICIPATE IN THE RAIDER EXPRESS REWARDS PROGRAM.

These Raider Rewards Program Terms and Conditions (“Rewards Terms) apply to your access to and participation in the Raider Express Rewards Store Program (“Raider Points or “Raider Reward Store), which is operated by Raider Express. or its affiliates (collectively, “Raider", “our, “us or “we). These Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with Raider Express for other products and services. Please note that your access to and participation in the Rewards Program is also governed by the terms, conditions, limitations and requirements linked in these Rewards Terms, all of which (as may be changed over time) are incorporated into these Rewards Terms. In the event of any conflict between the Raider Express Store Terms of Use and these Rewards Terms, the Raider Express Terms of Use will control.

Raider Express reserves the right to change, modify and/or eliminate the Rewards Program and/or all or any portion of these Rewards Terms or any policy pertaining to the Rewards Program at any time and in our sole discretion, including our right to discontinue or change the Tiers or benefits or change the expiration date of Rewards Points (defined below) or Rewards Codes (defined below) received under the Rewards Program, merge the Rewards Program with another rewards program, or to adjust how Rewards Points are earned, calculated or redeemed. It is possible that you may be unable to receive enough Rewards Points to redeem a Rewards Code if we discontinue the Rewards Program or merge the Rewards Program into another rewards program. If we make changes, we will post the amended Rewards Terms to http://www.raiderexpressstore.com and update the “Effective Date above. We may also attempt to notify you in other ways. Unless we say otherwise, the amended Rewards Terms will be effective immediately and your continued participation in the Rewards Program after the amended terms are posted will confirm your acceptance of the changes. If you do not agree to the amended Rewards Terms, you must stop participating in the Rewards Program.

1. Rewards Program Eligibility

You must be an employee of Raider Express. The Rewards Program is intended for personal use only, and commercial use by commercial customers and others purchasing items for resale are not eligible to participate in the Rewards Program.

2. Privacy

Please review our Privacy Policy, which also governs your visit to the RaiderExpressStore.com in your Employee handbook and Employee Training Orientation Packet, to understand our practices.

3. Rewards Program Description

The Rewards Program is a free employee loyalty program that allows participants to earn “Rewards Points with qualifying actions as drivers for Raider Express. Participants may also earn Rewards Points by participating in Promotional Activities (defined in Section 5) that may be offered through the Rewards Program from time to time. Participants in the Rewards Program may redeem accumulated Rewards Points that can be used toward purchasing items on RaiderExpressStore.com and may also use the Rewards Points for other purposes as may be provided by Raider Express from time to time. These Rewards Terms provide a general overview of the Rewards Program.


4. Joining the Rewards Program

There are no membership fees associated with the Rewards Program. Below are some of the ways that you can enroll in the Rewards Program. For more information about enrolling in the Rewards Program, please contact Dispatch or Recruiting at Raider Express.

1.Certain select customers will be automatically enrolled in the Rewards Program. If you are automatically enrolled, you still must agree to these Rewards Terms in order to complete your enrollment and participate in the Rewards Program, including redeeming Rewards Points or receiving any other Rewards Program benefits, and so upon login to your Raider Express Store Account, you agree to these terms. If you do not agree to these Rewards Terms, you cannot participate in the Rewards Program.

Once you are enrolled in the Rewards Program and have accepted the Rewards Terms, you can view and manage your Rewards Program account (“Rewards Program Account) by logging into your Raider Express Account. You may only have one Rewards Program Account, and it is nontransferable. You are responsible for anyone else who uses your Rewards Program Account.


5. Earning Rewards Points

The benefits, and number of Rewards Points that you earn, that are available to you through the Rewards Program are based on the discretion of the Raider Express admin staff, including, Dispatchers, Recruiters, and authorized admin staff.

In order to receive Rewards Points for a purchase, you must have an email address that is registered with the Rewards Program. If you no longer work for Raider Express you are not eligible for Rewards Points or other benefits, or purchases, unless otherwise indicated or approved by authorized staff.

From time to time, we, or others acting with our permission, may offer you opportunities to earn bonus Rewards Points, such as inviting you to engage with Raider Express in special promotional events or activities in exchange for Rewards Points (“Promotional Activities).

Below are two examples of Promotional Activities that we may offer you under the Rewards Program:

The number of Rewards Points that you can earn each calendar year by participating in Promotional Activities will be capped.

Rewards Points for participation in Promotional Activities will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in the promotional offer. Some Promotional Activities may limit the amount of Rewards Points earned per Promotional Activity. Rewards Points for eligible participation in Promotional Activities may take seven or more days to be added to your Rewards Program Account.


6. Redemption of Rewards Points

You can redeem Rewards Points posted to your Rewards Program Account for items from the store,

Rewards Points accumulated under the Rewards Program and Rewards Codes issued when Rewards Points are redeemed are promotional in nature and have no cash value. Rewards Points are redeemable in merchandise only and cannot be converted to monetary value. Your Rewards Points, Reward Codes and your Rewards Program Account are personal to you and may not be sold, transferred (by operation of law or otherwise) or assigned to or shared with, family, friends or others, or used by you for any commercial purpose. You are responsible for any federal, state or local taxes applicable to your participation in the Rewards Program.


7. Impact of Merchandise Returns on Your Rewards Points and Rewards Codes

All purchases are final. Raider Express and Raider Express Store are under no obligation to refund or accept returned merchandise.

8. Miscellaneous

Without notice to you, Raider Express and Raider Express Store reserves the right to suspend or terminate your Rewards Program Account and/or your participation in the Rewards Program (in whole or in part), if Raider Express determines in its sole discretion that you have violated these Rewards Terms, you have more than one Rewards Program Account, or that the use of your Rewards Program Account or your participation in the Rewards Program is unauthorized, abusive, deceptive, fraudulent or otherwise unlawful. Raider Express may, in its sole discretion, suspend, cancel or combine Rewards Program Accounts that appear to be duplicative. In the event that your participation in the Rewards Program is terminated, you will not be able to redeem any accumulated Rewards Points

Without notice to you, Raider Express and RaiderExpressStore.com also reserves the right to “unregister" a Rewards Program Account that is inactive and cause that Rewards Program Account to be ineligible for the Rewards Program. An inactive Rewards Program Account is defined as a Rewards Program Account that has not earned Rewards Points for one year. In the event that your Rewards Program Account is unregistered due to inactivity, then you will no longer be eligible for Rewards Program benefits, including accumulating Rewards Points or converting your Rewards Points into store purchases. At any time Raider Express and RaiderExpressStore.com can inactive your account and all reward points will be voided.

If you have any questions or if you are dissatisfied with the Rewards Program in any way, please contact our Raider Express Rewards Team via email (raiderexpressstore@raiderexpress.com) or call 1-800-234-1534